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Telephone Skills

Handle the telephone with ease !!

This CD-ROM will ensure clear and powerful communication on the telephone.

Each course is an interactive learning environment, packed with exercises, case studies and challenging questions. It also incorporates a detailed self-assessment test. Train2Success' courses will rapidly equip you with the practical skills needed to get ahead in today's fast moving business world.


Chapters discussed are :
  • Communicate effectively using the telephone.
  • How to answer the phone and communicating long list of points.
  • Tackle challenging situations.
  • Master voice modulation, build confidence and improve concentration.
  • Conduct teleconferences.

System Requirements

Pentium Grade (Recommended Pentium III), 64 MB RAM (Recommended 128 MB RAM), Multimedia Kit 24X CD-ROM Drive.Windows XP / VISTA / 7

$ 30.00